We were pleased with our recent experience with Tom when renting our flat. He replied promptly to all our inquiries & we were impressed with his preparation and professional, courteous service. He managed to provide what we requested to the landlord and kept his promise to redecorate the flat prior to our moving date. We appreciated his caring approach in contrast to the agents we have come across at other agencies.
Our flat is a managed property by Hotblack Desiato itself and we are very happy with their service: they always reply in a timely manner and fix the issues without the need of being chased (which is rare in our opinion). Thank you guys (and Tom).
Nathan was very helpful throughout the entire process. The flat was the first one we looked it and he explained the process and the relevant costs simply and thoroughly. He was always available and went above and beyond to remain in touch during the process. I felt comfortable contacting him for even small questions and he was prompt and thorough in his responses. He made this a very enjoyable experience.
Excellent service from Jessica. Achieved full asking price, no conditions and the tenant moved in 5 days after I accepted the offer. An exceptionally speedy and efficient service. Thank you
Daniel is friendly and did a great job since the viewing of the flat until the final details.
He was free by e-mail or phone for any question we had and resolved them quickly.
Jessica was a pleasure to work with from day one. Professional, diligent and very friendly. I had to move fast and Jess made sure the process was quick and painless. She also went above and beyond when I required paperwork which was not the standard type. I would highly recommend her.
Stephen and Daniel provided a friendly and responsive service for our flat search. There were no hard- sell tactics employed.
Jessica is not only responsible but also passionate for her job. There were few problems happened while we were looking for a flat, however, Jessica helped a lot, she’s truly a reliable agent. Me and my friend highly recommended her to be your agent.
Josh Fox-Cooper and Nathan Rosel were absolute stars over letting my flat. They found me a fantastic tenant within days of the flat going on the market at the price I needed. They were charming, polite and efficient throughout the whole process and I could not recommend them highly enough. Thank you to both of you and to Hotblack Desiato!