Speaking as a landlord I have them willing, competent and accommodating to individual needs. The tradesman they employ also seem good.
Hotblacks have managed our two flats for 9 years. Stephen Sanders has been involved the whole time and it is helpful to have continuity. They are pretty good at managing tenant issues and arranging repairs etc. Stephen does well at letting the flats when tenants leave and we rarely have a void period. Jessica Pinnick is proactive and helpful at managing the flats.
Good experience with the agency. Good communication, Fast replies and great team’s availability. We are very happy with the accommodation and service offered by the agency. We definitely recommend Stephen and Daniel.
Daniel was responsible for leasing of our property. He was helpful at the viewing and generally responsive to our questions/requests.
A big thank you to the team at Hotblack with a particular mention to Stephen and Daniel. You do yourselves with proud with your enthusiasm and professionalism. Your assistance in procuring clients for our properties to let is outstanding and you have always managed to find us extremely suitable tenants. We recommend Hotblack constantly to our clients as one of the best agents locally.
Thanks to Josh and George for their efficiency and kindness. I have found a new place and signed a lease within 24h. Great service!
We were most impressed with their approach and professionalism in letting out our flat. They were quick to act and have engaged the tenant to make sure trust is built between us and them.
Both Daniel and Stephen were incredibly helpful throughout searching, viewing and finalising on a property. They were only an email away and responded really quickly to any query we had-no matter how big or small.