All of the staff at Hotblack Desiato are friendly and professional. They are always helpful informed and polite. As a professional landlord with years of experience I would recommend the lettings team wholeheartedly.
Stephen and Jessica were very helpful in finding places that matched my requirements, and the selection of flats available on offer was good. The contract negotiating phase and signing was also very quick and went very efficiently, especially considering that I requested a contract start date just four days after submitting an offer and that went well.
I recently rented my flat through Hotblack Desiato – Upper Street. Their agents were very helpful and everything went smoothly. Special thanks to Jessica who was super friendly and efficient.
As a Landlord we find that the lettings process and the team delivering it at Hotblacks are excellent from start through to completion. Whether it be the front line lettings negotiator or back office staff dealing with renewals documentation of fee accounts everyone is always throughly professional and keen to ensure we get a good service.
I’ve had a fantastic experience working with Hotblack, particularly with Daniel and Stephen at the Islington / Angel branch. They’ve been attentive, helpful, quick to respond and very efficient when it comes to things like organising inventory check in’s and sorting out paperwork. If you’re a landlord looking for someone to look after your property, I highly recommend these guys.
Despite unusual situation, the process went well and without any problem The communication is good, with fast answer, no problem left unresolved.
Organised, professional work from Daniel, who kept us in the loop on everything and handled everything quickly and efficiently. Thank you
We had a very pleasant and stress-free renting experience with Hotblack Desiato and we want to give a massive thank you especially to our wonderful agent George! He was extremely polite, professional, reliable and helpful throughout the process and answered all our questions promptly. Very happy, can highly recommend!
We had a great experience renting our new apartment with the help of Tom. From start to finish he was responsive, kind, and very professional.
We were pleased with our recent experience with Tom when renting our flat. He replied promptly to all our inquiries & we were impressed with his preparation and professional, courteous service. He managed to provide what we requested to the landlord and kept his promise to redecorate the flat prior to our moving date. We appreciated his caring approach in contrast to the agents we have come across at other agencies.
Our flat is a managed property by Hotblack Desiato itself and we are very happy with their service: they always reply in a timely manner and fix the issues without the need of being chased (which is rare in our opinion). Thank you guys (and Tom).