Stephen was the only person able to show us the type of flats we were looking for. All the other agencies would only send us what they had in their portfolio, without taking care of our needs.
The flat we rented was the first flat we visited. After more than 15 flats we visited, we chose the first one! We are moving this weekend and everything has been really smooth. After we closed the deal, Jessica was in touch with us to sign the contract, etc. She was super nice with us. Both of them replied to our emails super quickly and answered all our concerns without any issue. We thought changing flats would be a nightmare, but it was not at all thanks for this agency! Hope they continue like that once we move this weekend, but I am sure they will attend every concern we have in a timely manner.
Upon entering 314 Upper Street I was welcomed with friendly smiles. It was great, I felt like I was having family find me a place to live. Daniel was the best! Professional, responsive, and made sure that we got exactly what we needed when we needed it. Stephen was also amazing to work with. I’m so glad we found a place, and even happier that it was a smooth process thanks to the hard work of Daniel and Stephen.
We had an amazing experience working with Ripon. We needed to find a place we loved on a short timeline, and he made it happen for us. It was our first time moving to London, and he very transparently explained how every step of the moving process worked–even beyond just finding an apartment! I would highly recommend him to any of my friends.
As tenants, George has been very professional, helpful, and clear during the whole process of renting a property in this area. He is been available and easy to reach everytime we needed, providing all the necessary information very quickly.
Being back in London after some years I couldn’t ask for a better agent than Ripon Danis. I am truthfully grateful for Ripon being so professional, friendly and helpful. Not only did he propose a place that was addressing my needs but he also explained procedures and paperwork.More important he remained at my disposal all the time for any further issues/worries I had.He is the reason that I will choose Hotblack Desiato agency for my future flat search and recommend to others. Thank you for everything Mr Danis.
I recently bought a flat through Hotblack Desiato and have been really impressed by their helpfulness and professionalism. Mark sold me the property, he wasn’t at all pushy but was efficient and communicated well through out the process. During my search I viewed over 20 properties in the Highbury area. I felt the properties marketed through this agent were more fairly priced than with other agents. In suggesting properties to view they kept to my budget and showed me properties in keeping with the requirements I’d set out. If I was selling a property I would definitely go to these guys to get the job done!
I have been dealing with Daniel and Stephen when I was looking for a flat with very specific requirements and a short timeframe. While some estate agent wasted my time by offering viewings for inappropriate flats, Daniel and Stephen always took into account my requirements and were very proactive and flexible to arrange viewings. They were both highly professional, easily contactable and very friendly making my search easier and faster.
Overall very pleasant experience with HotBlack Desiato, more particularly, I appreciated the work of Ripon Danis in securing a place for me and my friends. He responded to our questions quickly and thoroughly, the attitude was personal, yet professional, one of the rare agents who is punctual and was highly forth- coming in regards to our interests.
What a pleasant process it was. Ripon was super fast at getting things done and also very friendly and relaxed. Getting a place to live is always one of life’s more important transactions and having some great people to work with really helps!
Ripon was extremely helpful throughout the whole process of finding a house! He took initiative and showed me around properties that I had not even requested a viewing for if he thought they met my criteria (this is how we found our flat). He was very friendly and made the whole process less stressful! Ripon also managed the process of drawing up the tenancy agreement and helping us furnish the flat through our landlady very efficiently! I definitely recommend this agency and Ripon!