My overall experience with Hotblack Desiato has been very positive. They seem straightforward and don’t have an aggressive sales approach so I didn’t feel pressured in to making a decision or that I was being mislead. Paulina has been very prompt at replying to emails, helpful with all my questions and queries and generally pleasant and friendly to deal with. I would definitely recommend them.
“Having recently sold my central London property, I have nothing but praise for the staff at Hotblack Desiato who having valued and marketed it, then kept me updated regarding viewings and the property market affecting the area. A very professional job throughout”
I would like to feedback how professional and helpful Daniel has been in helping us with our search. Excellent customer service compared to other agents. We will certainly return to your company in future.
We had spent the day trawling Islington for a new property. As we had had no luck with locating a property over a number of months, we took the day off work to hopefully find somewhere.
Hotblack Desiato were our last stop on that day and we were lucky to come across Daniel. He had a fantastic property on his books which was perfect. It was in an area we had not looked at before so we were unsure and he convinced us to have a look – thank goodness he did!!
The area is great and the flat is wonderful. We were in within two weeks and Daniel was both speedy in his responses and efficient when chasing things up etc, etc.
We would without doubt recommend Hotblack Desiato in the future to anybody who asks. There are no extortionate fees and the service is very friendly and efficient.
We have dealt with various estate agents in Upper Street previously and have had to pay them stupid fees for doing nothing.
A big thank you to Daniel and Hotblack Desiato. It was a pleasure!
Excellent lettings service and professionalism, from start to finish from Nathan and Jamie. I would highly recommend this entire lettings team, and Hotblacks generally. They found me great tenants and handled everything with professional ease.
Hotblack appealed to me as a lettings agent as they have a narrow focus on good quality places in a limited geographic scope. This meant I didn’t have to waste my time viewing ugly garden flats in rundown Aldgate streets but was instead shown lovely houses in areas I liked.
Tom was friendly and didn’t make me feel as awkward or pressured as most letting agents tend to. He also very quickly understood the vibe of the sort of apartment I was looking to let.
I just wanted to mention that it was really a pleasure to deal with you guys and I will definitely instruct you on another properties we have and we need help with.
Mr Stuart Shiers of Hotblack Desiato Camden Town, was personally recommended to me when I was seeking an agent to sell my flat in Primrose Hill. My first thought had been to use one of the respected local agents, but when I met Stuart I knew he was the man for the job. He has not only a huge working knowledge and experience of the North London property market, but more importantly, he has a manner which is both highly professional, full of understanding and he was willing to put himself out during any moment in what can be a lengthy process of sale. In my case, the sale was complete from offer to exchange to completion in under two weeks! Stuart is an utterly trustworthy estate agent and I could not recommend him more highly.
Both Josh and Paulina are exceptionally good letting agents, friendly, kind and very knowledgeable with the ability to select the right tenant for a property and make sure that everything gets properly checked before commencing the tenancy agreement. Since meeting these agents I feel more confident that my property is safe and would always recommend them to anybody seeking assurance while letting out their property.
Both Tom and Stephen conducted themselves very professionally throughout the entire letting process. Given the distance to the property from the office we were very impressed with how smoothly everything ran. Moreover they were personable and speedy and helpful in response – a delightful and refreshing change – would happily recommend them to others.