Anyway, thanks for looking after us and the tenants over the years, your communication has been terrific and has provided us with confidence being so far away.
Stephen was really helpful through all the process and mediating with the landlord. If we move we will go with them again for sure.
I have been genuinely impressed by the standard of your service and will continue to recommend you to others.
By the way, we wanted to thank you for all the patience you’ve had with us. You’ve been really professional (we’ve had 19 other viewings, so we should know) and you’ve driven us through all the process solving all our first-timer doubts.
So, from the two of us, thanks a lot. Really.
Thanks for the brochure and photos which have all come through.
No problem at all re the voucher. You helped secure a fantastic price in double quick time which was a massive help in enabling us to buy our new home which we’re delighted with. It was also a pleasure working with you throughout the otherwise torturous conveyancing process. We’re two very happy clients!
Give us a shout if you’re ever in the Whitchurch area. I’m sure you could set up a very successful estate agency over here with the usp of actually pushing things forward!
All the best
Just wanted to drop a quick note to congratulate Phif for her outstanding job in dealing with the purchase of my home. Never bought a home before and she made the entire experience as easy as possible.
I am extremely satisfied with the service provided, which was personalized and looking after my needs at all time
Things change, and I am no thinking of selling, but if there is one thing for sure is that Phifi will be involved when and if I do.
Finally I would like to thank you for all your help on this matter, I deal with many estate agents and it has been a pleasure to do business with you, I hope the bottle reaches you
Having unsuccessfully dealt with lots of other agents in the area I came across a property advertised by Hotblack Desiato that looked good. I contacted them to arrange a viewing and got put through to Josh, he was helpful and informative from the start and quite different from all the other agents id dealt with. I lived the property he showed me having made an offer josh quickly got back to me once he’d spoken with the landlord, it was good news and the place was mine!! Throughout the letting process Josh was great to deal with. Id certainly recommend dealing with him and Hotblack desiato
This was my first experience renting a flat in the UK and in London and Aaron at Hotblack Desiato was extraordinary helpful for several reasons:
1. he quickly understood my budget and time constraints and showed me several properties the same day, all previously checked to be pet friendly (as I have a cat).
2. he helped me understand how appartment price negotiation worked and ensured my offer will be accepted by the landlord
3. he was extremely patient when I panicked about my background checks not going through and talked to the landlord in my favor, so I could have the apartment in spite of these problems. Just mentioning – the background checks were fully validated in the end, but it was a very nice gesture anyway.
4. he was very punctual for all meetings and proved flexible when I needed to come later/ earlier to sign the different papers.
5. he answered all my questions throughout the process in an efficient and timely manner.
It was a great first experience working with him and Hotblack Desiato and I can only hope they keep up the good work.
When I started looking for a property to rent I thought I was going to be in for a stressful experience however dealing with Jamie at Hotblacks was an absolute pleasure.
He was courteous, prompt with response, polite and overall made the experience seamless. I don’t think I could have asked for a smoother process.
I would like to say thank you for all your help. Hopefully I won’t have to move any time soon however when the day comes I will definitely use this estate agents again.