Hotblack appealed to me as a lettings agent as they have a narrow focus on good quality places in a limited geographic scope. This meant I didn’t have to waste my time viewing ugly garden flats in rundown Aldgate streets but was instead shown lovely houses in areas I liked.
Tom was friendly and didn’t make me feel as awkward or pressured as most letting agents tend to. He also very quickly understood the vibe of the sort of apartment I was looking to let.
I just wanted to mention that it was really a pleasure to deal with you guys and I will definitely instruct you on another properties we have and we need help with.
Mr Stuart Shiers of Hotblack Desiato Camden Town, was personally recommended to me when I was seeking an agent to sell my flat in Primrose Hill. My first thought had been to use one of the respected local agents, but when I met Stuart I knew he was the man for the job. He has not only a huge working knowledge and experience of the North London property market, but more importantly, he has a manner which is both highly professional, full of understanding and he was willing to put himself out during any moment in what can be a lengthy process of sale. In my case, the sale was complete from offer to exchange to completion in under two weeks! Stuart is an utterly trustworthy estate agent and I could not recommend him more highly.
Both Josh and Paulina are exceptionally good letting agents, friendly, kind and very knowledgeable with the ability to select the right tenant for a property and make sure that everything gets properly checked before commencing the tenancy agreement. Since meeting these agents I feel more confident that my property is safe and would always recommend them to anybody seeking assurance while letting out their property.
Both Tom and Stephen conducted themselves very professionally throughout the entire letting process. Given the distance to the property from the office we were very impressed with how smoothly everything ran. Moreover they were personable and speedy and helpful in response – a delightful and refreshing change – would happily recommend them to others.
I just wanted to say that our new property manager Samantha is amazing and I didn’t know who to pass it on to so hopefully it’s you. She has been extremely efficient and easy to deal with
I used Josh Fox- Cooper to let a residential flat. He was a great professional at all times. He kept me in touch with the search for a tenant ,personally vetted all applicants, advised on the rental market and once a tenant was found expeditiously completed all the formalities to bring the transaction to completion. He was a real expert and I would certainly instruct him again. The same goes for Michelle Lyons who was superb and attentive in the renewal of the tenancy and just like Josh is a great professional. I would definitely instruct her again
In nearly 10 years of letting my flat through this branch I have always had great service. They make what can be a stressful and difficult process efficient and easy. I would recommend them without hesitation.
Josh was a pleasure to do business with. Calls and emails were returned punctually, and he was able to make intelligent suggestion to remedy complicated negotiations with the prospective tenant. Most importantly HotBlack landed a good tenant mid December when the other Estate Agents on Parkway did not.
“Having recently sold my central London property, I have nothing but praise for the staff at Hotblack Desiato
who having valued and marketed it, then kept me updated regarding viewings and the property market affecting
the area. A very professional job throughout”