I was very pleased with the service received from Hotblack Desiato, and Stephen in particular. They were the only agent not to cancel viewing appointments on me last minute, and have dealt with all my queries in a timely manner. I have moved house 3 times in the past 5 years and this has been the most-stress free by far. Thank you!
I’d like to express my gratefulness for everything Samantha did for me yesterday…….. Samantha was extremely attentive and managed to solve it the same day on Monday. Thank you again for your great service.
This is just a quick note to say thank you for all your help and patience while I was buying the flat on Gillespie road recently.
Your comprehensive knowledge, your tact and sense of humour made the whole process a pleasant one! We will definitely sell through you whenever the time arises.
Excellent timing and advice on the change over of tenants. Flexible in accommodating changes. Provided short void window of 6 days to have the flat refurbished. Excellent increase in income. Detailed knowledge and friendly helpful service. Their fees are competitive.
I’ve recently moved into your new development on Highbury Crescent and wanted to drop you a quick email to say how satisfied I am with the way Jamie has dealt with the entire transaction on my side.
I’ve found Jamie to be professional from the outset, and very useful in recommending properties available to me, but not too pushy. He has been extremely helpful, clear and straightforward in his communication with regards to the contract and all information about the development. In comparison to previous experiences with agents, as both a landlord and tenant, I have found Jamie’s approach refreshingly good.
On another note, just wanted to say (and perhaps you could direct to the right person) – have had a very good service from Daniel with my recent letting. Very efficient and thorough – a bit of a shining star I think!
Hello, We rented a property from Hotblack Desiato recently through Nathan Rosel. Not only was Nathan friendly and lovely and very patient, but also really went above and beyond to help us secure the property. Would recommend Nathan and HD to any of my friends looking for properties in the area.
Stephen was very helpful and responsive during the letting process and is one of the better agents I’ve used in London.
Daniel was incredibly helpful, friendly and professional. Such a refreshing change from our previous estate agents who were awful. We both feel incredibly comfortable with Hotblack as the estate agents, and feel we can rely on them if any queries / problems arise. An incredibly smooth process. Couldn’t have asked for better service really. Really appreciate the help, and are both very happy with our new property.
We had a great experience with Hotblack Desiato. Because we are non-british students in UK, we were not quite familiar with the process of renting and Josh was really helpful each time there was a problem or a misunderstanding. They are quite friendly, very kind people and happy to find alternative ways whenever we need help. They do respond to e-mail right away as well. Thank you very much to them for getting us an excellent flat in an excellent area.